Effective date: April 8, 2025
Company: 21dcs, spol sro, V Malych Domech I 583/5, 147 00 Prague, Czech Republic (“we”, “us”, “our”)
Brand notice: 21dcs, spol s r.o. uses the brand name FindMyClubs for the services and products related to this website. When this policy refers to “FindMyClubs,” it is referring to services provided by 21dcs, spol s r.o. as the legal data controller.
Website: https://www.findmyclubs.eu
1. Overview
We value your privacy and want you to understand what data we collect and why. This policy explains how we process personal data when you use our website and services.
2. What Data We Collect
a) Technical and usage data (automatic)
When you visit our site we may collect:
- IP address
- date/time of visit
- browser and device details
- referrer URL
- pages viewed, clicks, scrolling, session duration
We collect this through cookies and similar technologies.
b) Analytics data
We use analytics tools to understand performance and improve the site. These tools may collect:
- approximate location (city/country level)
- traffic sources
- user behavior on the website
- device and browser data
Analytics may involve pseudonymized identifiers.
c) Marketing data (if you opt in)
If you subscribe to newsletters or marketing, we process:
- name (if provided)
- email address
- subscription preferences
- engagement data (opens/clicks)
d) Contact and account data (if you provide it)
If you contact us or create an account, we may collect:
- name
- email address
- phone number (if provided)
- billing/shipping address (if relevant)
- messages or support requests
e) Transaction data (if applicable)
If you buy products/services:
- order details
- payment status
- invoice information
Payments are handled by payment providers; we do not store full card details.
3. Cookies and Tracking
We use:
- Essential cookies for site functionality
- Analytics cookies to measure usage
- Preference cookies to remember settings
- Marketing cookies for advertising (only if you consent)
You can manage cookies via our cookie banner or your browser settings.
4. Why We Process Data (Purpose)
We use your data to:
- provide and maintain the website and services
- monitor performance and fix bugs
- analyze traffic and user behavior
- personalize your experience
- communicate with you (support, updates)
- send marketing (only with consent)
- process purchases and deliver products/services
- prevent fraud and secure our services
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5. Legal Basis
We rely on:
- Consent (analytics/marketing cookies, newsletter)
- Contract (orders, accounts, service delivery)
- Legitimate interests (security, improvement, fraud prevention)
- Legal obligation (tax and accounting requirements)
6. Data Sharing
We may share data with trusted providers for:
- hosting and infrastructure
- analytics services
- email/newsletter platforms
- payment processing
- shipping/logistics (if applicable)
- customer support tools
These providers may process data only under our instructions.
We do not sell personal data.
7. International Transfers
If providers process data outside your country/EEA, we use appropriate safeguards (e.g., standard contractual clauses).
8. Data Retention
We keep data only as long as necessary:
- analytics data: 12 months
- marketing subscriptions: until you unsubscribe
- transactions: as required by tax/accounting law
- account/support data: while your account is active or needed for support
9. Your Rights
You may have rights to:
- access, correct, delete
- restrict or object
- withdraw consent
- data portability
- complain to a regulator
Contact us at info@findmyclubs.eu.
10. Children
Our services are not intended for children under 16. We do not knowingly collect their personal data.
11. Changes
We may update this policy. The latest version will be posted here with a new effective date.
12. Contact
Privacy questions: info@findmyclubs.eu
Company contact: info@findmyclubs.eu